Victoria Heel, Nemi-Left

$79.50

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Exchange & Returns Policy

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Exchange & Returns Policy

Exchange

Customers are given one (1) included exchange per order on all full-price items (see below for items on sale*). Additional exchanges are always available by placing a new order at antoniasaintny.com or by contacting us for assistance. Shoes eligible for exchange or refund must be:

  • 1)

    Returned unworn, only worn inside and on carpeting without any marks

  • 2)

    Within the original boxes

  • 3)

    Postmarked within 30 Days from delivery

To begin Exchange, please make sure you follow the return policy info at the link below, and send back unworn shoes to the address listed.

*All shoes 40% off can not be returned for a refund but include one exchange if needed in order to find the best fit, and are final sale, no refunds.

All items 50% off or greater are FINAL SALE/NO EXCHANGES OR REFUNDS, with the the one exception being sales that clearly state on each product page that one exchange is included, final sale. .

Returns

You may return eligible shoes* (see below for exclusions!) for a full refund if following the return policy detailed at the link below, minus a return handling fee of $10.00 USD per pair that will be saved on your account as a credit (can be used for any future purchases). This will be deducted with applicable return shipping costs from your refund once the returned shoes have been received and processed.

Note: Exchanges do not incur a restocking/handling fee. Only when an exchange results in a return for a full refund* will there be a handling fee.

If your returned shoes return to us visibly worn and damaged, your shoes will either be sent back to you (US-based customers), or quarantined in order to be refurbished. If refurbishment is necessary, a 30% USD refurbishment fee from the cost of each pair at full price will be incurred in order to repair the shoes, in addition to the handling fee and applicable shipping costs.

*All shoes 40% off or greater can not be returned for a refund but do include one exchange if needed in order to find the best fit, and are final sale.

*All shoes 50% off or greater are FINAL SALE/NO EXCHANGES OR REFUNDS with the one exception sales that clearly state on each product page that one exchange is included, final sale.

Customer Reviews

Based on 79 reviews
85%
(67)
15%
(12)
0%
(0)
0%
(0)
0%
(0)
R
Rebecca Bender
Great shoes!

So comfortable and really fit your feet try to size.

M
Michael Mahan
What heels should be!

These are the most comfortable heels ever and they aren't the usual toe-crushers! Very comfortable, great support and they look great too! How come no one else could do this before? Great work, Antonia Saint!

E
Ellen Darling
Comfy high heels

These are the most comfortable heels I own! My feet don’t ache at all!

L
L B
Most comfortable heels I own

All heels should be made like this. I have tried so many supposedly comfortable heels, but this is the first pair that’s come even close to being truly, objectively comfortable.

From a comfort perspective I feel like I should throw out all my other heels… but they are too pretty to look at.

S
Sarah Bousman
Perfect pair of professional pumps!

These are the perfect shoes. I have a terribly sprained ankle and can’t wear my normal High hills. Im a trial attorney and my trial starts Monday. My shoes arrived just in time. They are very professional and so comportable. Thank you so much!!! Please add more colors. I will buy all of them!!

Gift Cards

Know someone who would benefit from shoes like these? We’ll send you a digital gift card in any amount you wish.

Customer Reviews

Based on 79 reviews
85%
(67)
15%
(12)
0%
(0)
0%
(0)
0%
(0)
R
Rebecca Bender
Great shoes!

So comfortable and really fit your feet try to size.

M
Michael Mahan
What heels should be!

These are the most comfortable heels ever and they aren't the usual toe-crushers! Very comfortable, great support and they look great too! How come no one else could do this before? Great work, Antonia Saint!

E
Ellen Darling
Comfy high heels

These are the most comfortable heels I own! My feet don’t ache at all!

L
L B
Most comfortable heels I own

All heels should be made like this. I have tried so many supposedly comfortable heels, but this is the first pair that’s come even close to being truly, objectively comfortable.

From a comfort perspective I feel like I should throw out all my other heels… but they are too pretty to look at.

S
Sarah Bousman
Perfect pair of professional pumps!

These are the perfect shoes. I have a terribly sprained ankle and can’t wear my normal High hills. Im a trial attorney and my trial starts Monday. My shoes arrived just in time. They are very professional and so comportable. Thank you so much!!! Please add more colors. I will buy all of them!!

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